EXPAAT Privacy Policy
Effective Date:26 Sept. 2024
1. Introduction
Welcome to EXPAAT. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our platform, including our HR services and e-learning offerings. We comply with applicable international laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other privacy regulations worldwide.
By using EXPAAT, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our service to you:
2.1 Personal Information
When you register on our platform or interact with us, we may collect:
- Name
- Email address
- Phone number
- Billing information (if applicable)
- Professional details (such as job title, company name, and experience)
- Geolocation data (for service customization)
2.2 Non-Personal Information
We also collect non-identifiable data such as:
- IP address
- Browser type and version
- Device information
- Pages visited on our website and usage patterns
- Cookies and tracking technology data (see Section 7)
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide our services – including HR talent matching, e-learning course access, and customer support.
- To process transactions – ensuring your payments and enrollments are secure.
- To personalize your experience – customizing course recommendations, job matches, and content based on your preferences.
- To communicate with you – sending updates, newsletters, service alerts, or marketing communications.
- To improve our platform – through data analysis and feedback, we enhance our services and features.
- To comply with legal obligations – ensuring we meet local and international legal requirements.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following scenarios:
- With service providers – who assist in delivering our services (e.g., payment processors, email services) under strict confidentiality agreements.
- For legal purposes – if required to comply with applicable law, legal processes, or government requests.
- In case of business transfers – if EXPAAT is involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request the deletion of your data at any time by contacting us (see Section 9).
6. International Data Transfers
We may process your information on servers located in different countries. If you are accessing our services from outside the country of these servers, your data may be transferred internationally. In such cases, we ensure appropriate safeguards are in place to protect your privacy rights, such as Standard Contractual Clauses (SCCs) as required by GDPR.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser.
8. Your Data Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access– Request a copy of your personal data we hold.
- Rectification– Correct inaccurate or incomplete data.
- Deletion – Request deletion of your data under certain conditions.
- Data Portability – Obtain a copy of your data in a portable format.
- Withdraw Consent – Revoke any previously granted consent for data processing.
- Object to Processing – For certain types of processing, you may object to the use of your data.
To exercise any of these rights, please contact us at contact@expaat.co We will respond to your request in compliance with applicable laws.
9. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure access protocols, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies when visiting third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our platform following any changes indicates your acceptance of the new policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: contact@expaat.co
Address: 403 Midel Center, Oladipo Diya Way, Gudu Abuja